- Quality means to consistently meet and exceed all customer requirements.
- How can this be achieved? With a stable product, robust production processes and an quality focused team.
- Monitoring, tracking and measuring quality characteristics is necessary to apply corrective actions.
- But the focus must always stay on applying preventive quality measures: This assures to avoid any unpleasant surprise for the customer and the company.
- The foundation for every successful operaton is, that everyone commits to the the quality principles of the company.